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Songs bought in iTunes “not authorized to play” – FIX!!!!

  • 5 years ago
  • By Danny Thomson
  • 23 Comments

Ive seen messages all over google pretty much about:

My computer says it is not authorized to play certain songs. When I try to authorize it, it takes my password XXXXX however, does not actually authorize it.

and so on…

 

Well, today (2/5/12) I bought an album Wester – Danger Music, everything was downloaded and added to my iTunes. 1 Problem thou, one of the songs would not play, I kept getting the error message: iTunes – “not authorized to play on this computer”

I tried the options from (http://support.apple.com/kb/TS1389) iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

Those did not work for me, so what I did to fix this issue was very simple.

1. Delete the song in iTunes to remove from your library and hard drive

2. Open the iTunes Store

3. Make sure you are signed in with the same account used for the original purchase

4. Tap Purchased from the bottom navigation bar in the Features category

5. From the Purchased tab, tap the artist name for the content you intend to download again

6. Once you’ve located the music you are looking for, tap the download button

(If you want to download all songs from an album that you’ve purchased, click on the button to switch to the “Album” view.)

Hope your issue is Fixed!

Thats it! I was stuck trying to figure out a fix for an hour, and finally figured this out.

Any questions please don’t hesitate to ask.

23 COMMENTS
  1. A Drake
    April 20, 2013 at 4:20 PM

    Thanks a bunch – this worked! I love the iPhone but OMG how bad iTunes sucks.

    • Lora
      March 4, 2015 at 8:49 PM

      THANK YOU!!! I was about at wits end!! This worked. I had just one song out of an album that wouldn’t play. Kept getting that unauthorized message.

  2. johnnyrichie
    August 29, 2013 at 2:12 PM

    Hey man, after spending 2 hours troubleshooting this issue and on several calls to a very unhelpful apple support team, this totally worked. And totally rocked. Thanks…..

  3. Michael
    February 17, 2014 at 7:42 PM

    THANK YOU DANNY!!!! Been searching for hours for a fix, finally came upon this postto Fix my issue. You’re a lifesaver!

  4. Jhub
    April 23, 2014 at 6:15 PM

    Thank You Jesus! This worked, you’re the man.

  5. SaxyMan
    September 1, 2014 at 9:01 PM

    Worked for me, too. For me, the download button appeared as a small icon inside the upper right corner of the album icon. The icon is a cloud with a down arrow.

    Many thanks!!

  6. Toni
    November 27, 2014 at 4:23 AM

    OMG you are my hero. This worked like a charm! THANNNNK YOUUU!!!

  7. Dennis
    February 14, 2015 at 8:01 PM

    My problem involves content downloaded before the iTunes reboot in 2010.
    Of my 3000 songs or so, had about 200 songs purchased in 2009 (or earlier) which were associated to my account, and everything was fine, until…
    hard drive crashes. Need to re-load iTunes (12.x). Now it’s giving me the “authorization” nonsense, which after login still doesn’t correct the problem. The unhelpful folks at Apple look into it via chat, say that another ipod has those songs purchased on the same day (apparently a friend shared my content), so they’re associated to that account, even though it’s my credit card and account info for the purchases. No “purchased” history because it’s prior to 2010.
    Any ideas, or am I out of luck?

    • Jeanette
      October 8, 2016 at 3:12 AM

      I am in the same boat as you. Purchases made before 2010. Guess we are out of luck and wasted all of our money. I will never buy another song from iTunes as long as I live.

  8. Alan
    April 4, 2015 at 7:27 AM

    WORKS!!! Thank you Thank you.

  9. Jon
    May 21, 2015 at 2:43 PM

    This is the only thing I found to help my situation, thank you so much, I can’t even begin to tell you how long I was looking around for a solution and yours was perfect. Thank you!

  10. sharon
    August 11, 2015 at 10:31 PM

    this actually worked for me too! 1 song of an album I just bought wouldn’t play due to authorization stuff, I did exactly what you said and voila! Thanks!

  11. Gina
    September 13, 2015 at 5:32 PM

    Thank you it worked!!! I tried everything else and nothing!

  12. Alex
    November 4, 2015 at 1:39 AM

    Thanks it worked like a champ, Was trying to figure it out fro an hour.

  13. Hannaha
    January 10, 2016 at 6:48 AM

    THANKS DANNY! I had one song that wouldn’t play. When I deleted the download it played just fine. Redownloaded it and it works just fine!

  14. Paul
    January 13, 2016 at 1:03 PM

    After many stressful hours of trying Apple website fixes, I came upon this thread. This fixed my issue in less than 5 minutes. Thank you, thank you, thank you. Looks like there will be music at my wedding in two days!

  15. Tumi
    January 27, 2016 at 12:21 PM

    You are God sent! None of he advise Apple gives works and this worked immediately.

    Now I can listen to my songs again 🙂

  16. H Alexander
    February 7, 2016 at 3:33 PM

    Thanks so much!!

    Something else that worked for me with less steps ~ right-click the track that won’t play, and one of the last options is “remove download.” Then you’ll still see the track, but it will be greyed out with a cloud next to it. Click the cloud to download it again, and it will work just fine! At least that’s what happened with me! It will delete from any playlists you’ve put it in, though, so make sure you add those back. Best of luck to other Itunes strugglers!

    • Jeanette
      October 8, 2016 at 3:10 AM

      Just tried this. Deleted two songs and there was no gray cloud so the songs are just deleted. I purchased this music about 10 years ago….

  17. Kylie
    September 7, 2016 at 6:55 AM

    4 years after your original post and you have helped me, THANK YOU DANNY from Downunder!!

  18. Jeanette
    October 8, 2016 at 3:07 AM

    Thanks for the tip. Only problem is I purchased this music 10 years ago and do not remember my original Apple ID and password so I can never retrieve about $400 worth of music I purchased from iTunes!!!! Every time I try to play the songs I PAID FOR, it says my computer is not authorized. Then, when I sign in to Apple with my new user name and ID to authorize, it says this computer is already authorized!!!! But it STILL WON”T PLAY THE DAMN SONG!!!! Fed up with iTunes!

  19. oli
    November 14, 2016 at 4:45 PM

    I am wondering what about downloading an old version of itunes?

  20. Madge
    December 26, 2016 at 12:44 AM

    Jeanette, I am in the same boat as you are in. I don’t remember the password I used years ago! Frustrating!

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